Cyber Security Awareness

At JANATA BANK, your security is our top priority. As digital banking grows, so do cyber threats. We urge all our customers to stay alert and take proactive steps to protect their personal and financial information.

Be Aware of Common Threats

• Phishing Emails & Messages

Fraudsters may send fake emails, SMS, or WhatsApp messages pretending to be from thebank.
Never click on suspicious links or share your personal information.

• Fraudulent Phone Calls (Vishing)

Scammers may call posing as bank staff, asking for OTPs, PINs, or CVV numbers.
Bank never asks for such confidential details over the phone.

• Fake Banking Apps & Websites

Always use the official banking app and visit our official website only.
Check for ‘https://’ and a padlock symbol in the address bar.

Tips to Stay Safe Online

• Use strong passwords and change them regularly.
• Enable two-factor authentication wherever possible.
• Do not use public Wi-Fi for financial transactions.
• Keep your mobile and computer antivirus updated.
• Log out of your online banking session after use.

Your Responsibility – Stay Vigilant

• Never share your OTP, Debit/Credit Card Number, CVV, Net Banking Password, or UPI PIN with anyone – not even bank officials.
• Contact : 0721-2676457, info@janatabank.org and it-support@janatabank.org and your nearest branch.

ATM Password (PIN) Security Policy

At JANATA BANK, we are committed to ensuring your ATM transactions remain safe and secure. Your ATM PIN (Personal Identification Number) is a vital part of protecting your bank account. Please follow the below PIN usage policy and best practices:

ATM PIN Policy Guidelines

1. Confidentiality is Key

• Never share your ATM PIN with anyone, including family, friends, or bank staff.
• Bank officials will never ask for your PIN under any circumstances.

2. PIN Strength & Selection

• Avoid using obvious numbers such as birthdates, anniversary dates, phone numbers, or repeating digits (e.g., 0000, 1234).
• Choose a unique 4-digit PIN that is not easily guessable.

3. PIN Change Frequency

• Change your ATM PIN regularly, ideally every 3–6 months.
• Change your PIN immediately if you suspect someone else may know it.

4. PIN Entry at ATMs

• Shield the keypad with your hand or body while entering your PIN.
• Do not proceed with your transaction if you notice suspicious individuals nearby or devices attached to the ATM.

5. Lost or Stolen Card

• Report lost or stolen cards immediately.

6. Contact :

• 0721-2676457, info@janatabank.org and it-support@janatabank.org and your nearest branch.

7. Do Not Write Down Your PIN

• Memorize your PIN. Never write it on the card or keep it in your wallet.

8. Avoid Using the Same PIN for Multiple Cards

• Use different PINs for each card you own to minimize risk.

Your ATM PIN is your digital key – keep it secret, keep it safe.

CKYC & Cyber Security Awareness

At JANATA SAHAKARI BANK LTD AMRAVATI, safeguarding your personal and financial information is our highest priority. As part of our commitment to secure banking, we encourage customers to stay informed about Central KYC (CKYC) and maintain strong cybersecurity practices.

What is CKYC?

CKYC (Central Know Your Customer) is a centralized repository of KYC information managed by the Central Registry of Securitisation Asset Reconstruction and Security Interest (CERSAI), authorized by the Government of India.

✅ Benefits of CKYC:

• No need to submit KYC documents repeatedly to different financial institutions.
• Secure, centralized access for authorized institutions only.
• Reduces chances of identity misuse or duplication.

Cybersecurity Tips for CKYC Safety

While CKYC improves convenience and efficiency, it’s essential to be vigilant about how your KYC details are shared or accessed. Beware of fraudsters posing as bank or KYC verification agents.

Never:

• Share Aadhaar, PAN, or CKYC number over phone, SMS, or unknown websites.
• Upload KYC documents on unverified apps or links.
• Respond to unsolicited requests for e-KYC updates.

Always :

• Use official bank websites or mobile apps to update KYC details.
• Verify the identity of any person claiming to be from the bank.
• Report suspicious calls, messages, or emails immediately.

Secure Your Personal Data

• Avoid sharing OTPs or passwords – not even with bank staff.
• Be cautious while using public Wi-Fi or shared devices.
• Regularly monitor your account activity and CKYC status via trusted channels.
• Contact : 0721-2676457, info@janatabank.org and it-support@janatabank.org and your nearest branch.